Ticket Buyer FAQ's

Tickets 2

• I cannot find my ticket
• Can I change the name on my ticket?

Event 3

• Can I show my ticket on my phone?
• Age policy
• ID policy

Payment Plans 2

• Change or update payment card
• What happens if I fail to complete the payment plan?

Purchase Policy and Terms & Conditions 4

• Can I get a refund?
• Terms & Conditions
• Privacy Policy
• Purchase Policy

Ultra Europe 2019 7

• Ultra Europe 2019 wristband collection
• What are the Ultra Europe 2019 opening hours?
• Does the e-ticket need to be in my name?
• Beachville FAQ's
• What is the Ultra Europe 2019 re-entry policy?

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