I expect to miss a payment. Can I change my payment dates?

This will depend on the timeframe between now and the event, but in most cases, yes, we will be able to help you. 

Please get in touch and let us know which date you expect to miss, and your preferred new billing date. 

If you have already missed a payment, you will have time to attempt the payment again or provide new card details. You will automatically receive an email titled 'Action required - Your payment failed' which contains a link to provide new card details or try charging your existing card again. You will usually have until bookings for the event close to make payment for any in arrears payment plans. 

Still have a question? Contact us