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Payments

I was charged for a declined transaction
In some cases, a declined transaction will temporarily appear on your bank statement as a pending payment. This will disappear within a few hours after your...
Refunding to an expired or replaced card
If your card has simply expired or has been replaced by your bank, you can still receive refunds without any issues. As long as the bank account associated ...
I did not receive my refund
In almost all cases, this is confusion caused by looking at the wrong bank statement. Please first check that you are looking at the same bank statement ass...
What is the charge TICKETS HELP.LIVEIT.IO on my statement?
LIVE IT provides ticketing software and payment solutions to event organisers. From music events to theatre, sports and attractions. This includes both onli...

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