You may wish to add manual bookings to your event for offline sales or to distribute complimentary tickets, this can be easily done through your user accoun...

From time to time you might find yourself dealing with cancellation requests, refunds or changes to customer details, all of which can easily be achieved t...

We aim to be as accommodating as possible when it comes to payment methods for our clients so we offer a variety of payment services for you to choose from....

Need to reschedule your event? From our experience, the vast majority of attendees opt to attend the rescheduled event rather than be refunded, so we recomm...

Setting up and taking bookings for your virtual events is not too dissimilar from your in-person events, but we've put together a quick checklist to ens...

This page is for event organisers. If you are a ticket purchasing customer, please visit Advice for Customers. In light of the increasing impact of Coro...