Is skate hire included?  Skate hire is included in the price of your ticket.  Can I bring my own skates?  Skate hire is included in the ticket price, ...

Can I book a Skate aid? Skate aids will be available to hire at the rink for £5.00 on a first-come, first-served basis. To ensure a safe and enjoyable exp...

What are the Rink opening times? The rink will be open to the public from 25 October 2025, until 4 January 2026, except on Christmas Day.  Rink opens 11....

Filming/photography on the ice Selfie Sticks and Go Pro sticks are prohibited to use whilst skating on the ice rink. Spectators can use the viewing platform...

We recommend wrapping up in warm, outdoor clothing and please wear gloves. We have extra gloves and socks available to purchase on site, but we still recomm...

Guide dogs are allowed within the skate exchange and allowed in spectator areas. Please be aware, the skate exchange is a busy area. On arrival you can ask ...

Bags of any description are not allowed on the ice. Please ensure you only bring essential items with you to the rink as storage space is limited in the clo...

Yes, our skate marshals are on the ice rink on every session to monitor safe skating and will assist skaters, where possible, if you are a novice.

We have trained medics and first aiders on site at all times in case of an incident. We do not require anyone to sign a waiver before skating.

Spectators can observe the rink and skaters for free from the perimeter. Spectators/viewers do not require a ticket.