I've just set up an event and my tickets show as sold out, what do I do?

Tickets showing as sold out on the booking page may mean that you have not added a quantity for your tickets. To sort this out follow these steps.

  1. Go to the event that you want to add tickets to. 
  2. On the left-hand side menu, click on Ticket types. 
  3. On the individual tickets you will see a box that allows you to add the number of tickets available - Qty available
  4. Add as many tickets as you wish to sell for these tickets and repeat for the rest of your ticket types. 
  5. At the bottom of this page you will see a box called Total tickets available for sale. Use this box so your tickets sales in total will not exceed this amount, very useful for events with venue capacity limits.
  6. Save changes! This is important, otherwise it was all for nothing. 

If you cannot find what you are looking for, drop us a message at support@bookitbee.com or use the chat bubble when logged into your Bookitbee account.

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