Ultra Europe 2023 Wristband Collection

Ultra Europe 2023 Info Pack

With Ultra Europe 2023 rapidly approaching, we have compiled a list of important information and advice regarding the festival. 


Wristband Collection

Before entering the festival, you must first exchange your e-ticket for a wristband. 


Zapadna Obala (West Coast) Center Wristband Exchange opening hours:
(Google Maps link)

Wednesday 11:00 - 23:00 (11 AM - 11 PM)
Thursday 11:00 - 23:00 (11 AM - 11 PM)
Friday 11:00 - 23:00 (11 AM - 11 PM)
Saturday 11:00 - 23:00 (11 AM - 11 PM)
Sunday 11:00 - 23:00 (11 AM - 11 PM)


Park Mladezi (Festival Location) Wristband Exchange opening hours:
(Google Maps link)

Thursday 15:00 - 22:00 (3 PM - 10 PM)
Friday 15:00 - 03:00 (3 PM - 3 AM)
Saturday 15:00 - 03:00 (3 PM - 3 AM)
Sunday 15:00 - 03:00 (3 PM - 3 AM)


VIP and VVIP Customers - Please visit the dedicated VIP and VVIP wristband exchange points for expedited collection. These collection points can be found on the east and south sides of the festival and are separate from the General Admission Wristband exchange. Please follow the event signage upon arrival. These collection points will only be in operation during the festival. You cannot collect your wristband from a General Admission exchange point.

Travel2Ultra & Beachville Customers - You will need to collect your wristband from the Travel2Ultra wristband collection points. You cannot collect your wristband from the main wristband exchange points, and the exchange points will operate at different hours. Travel2Ultra Customers have been emailed with more information.


A matching government-issued Photo ID, such as a passport or driving license, is required when collecting your wristband. If you have booked more than one ticket in your name, please ensure that your guests arrive at the same time as you. 


You cannot collect wristbands on behalf of anyone else. All attendees must be present and wristbanded in person upon exchanging their e-ticket for a wristband. You cannot collect and leave with unfastened wristbands.  


We advise collecting your wristbands before the festival if possible, as you will experience longer queues during the event.


We strongly recommend printing your e-ticket or saving it to your phone. If you have no internet connection to load your e-ticket, you cannot collect your wristband. 


The Festival

No re-admissions or pass-outs will be allowed. You can only enter the festival once each day.


We strongly recommend arriving before 20:00 (8 PM). Due to the huge interest in headline artists, longer entrance queues are to be expected after this time. Arrive early to avoid disappointment. 

Government-issued photo ID is required for age verification and security purposes. The event security will not accept photocopies. 

Lost or damaged wristbands cannot be replaced, so please be careful. Do not pull your wristband too tight; they cannot be loosened.

Ultra Europe 2023 will be taking at Park Mladeži in Split, Croatia. The address is Hrvatske Mornarice 10, Split, Croatia, 21000 (Google Maps link).

The full lineup, day split and set times can be found at this link

Lockers will be available. This year, you can add a little extra luxury to your festival experience by booking one of our lockers. Each locker is equipped with a USB outlet to charge your smartphone or powerbank, so you don't miss out on that amazing digital content. Pre-book your locker now to make sure you don't have to carry your backpack, extra clothes, spare sunglasses, and whatever else is on your list of festival must-haves. For more information and to book in advance, please visit this link.

Please note that Ultra Europe has a cashless policy, meaning that you can pay for goods and services inside the festival with payment cards, bank smartphone apps and topped up festival wristbands. You can top up your festival wristband using cash or payment cards at the following locations:

Zapadna Obala (West Coast) Center Wristband Exchange:

Wednesday 11:00 - 23:00 (11 AM - 11 PM)
Thursday 11:00 - 23:00 (11 AM - 11 PM)
Friday 11:00 - 23:00 (11 AM - 11 PM)

Park Mladezi (Festival Location) Wristband Exchange opening hours:

Thursday 15:00 - 22:00 (3 PM - 10 PM) - Main GA Entrance
Friday 19:00 - 05:00 (7 PM - 5 AM) - Inside Festival
Saturday 20:00 - 05:00 (8 PM - 5 AM) - Inside Festival
Sunday 20:00 - 05:00 (8 PM - 5 AM) - Inside Festival

On each top up, the balance of your wristband will be shown.


You should have all received your e-ticket(s). If you are unable to locate yours in your inbox or spam folder, you can request yours again by visiting https://event.bookitbee.com/find-tickets/ (LIVE IT bookings ONLY)

Group 'Passport Pack' customers - You have been issued an individual E-ticket for each member of your group, including the free ticket. Please note these may have been sent to multiple email addresses if your friends have booked separately or if you gave a different email address for the free ticket when creating your group page.

Payment Plan customers - All customers who have completed their payment plan will receive their e-ticket only when the final payment has been received. 

Ultra Beach, Regatta Party, Resistance Hvar and Resistance Vis customers - You must bring your e-tickets to each event. You do not need to collect a wristband in advance; you must collect it upon entering the venue. 


Security Notice

Please view the event security and prohibited items list. Please be aware that the festival operates a clear bag policy.




We wish you all a safe journey, and we'll see you soon at Ultra Europe 2023! 

- The LIVE IT Team

Still have a question? Contact us